Ada77 Privacy Policy — How We Protect Your Information

1 What Information We Collect

We collect various types of information when you create and use your ada77 account. This data comes from two main sources — what you provide directly, and what is recorded automatically as you use the platform.

Information You Provide Directly:

• Full name, date of birth, and gender
• Mobile number and email address
• Residential address and district
• National ID or passport number (for KYC verification)
• Payment account details (e.g., bKash or Nagad number)
• Messages and complaints sent to support

Automatically Collected Information:

• IP Address & Device Type
• Browser version and operating system
• Login time and duration on the platform
• Gaming History & Transaction Records
• Cookies & Session Data

2 Purpose of Data Use

Ada77 uses your information only for specific, lawful purposes. We never use your data for unnecessary or unethical activities.

• Account Management: To create, manage, and secure your account.
• Identity Verification: To complete the KYC process and prevent fraud.
• Transaction Processing: For deposits, withdrawals, and bonus distribution.
• Customer Support: To resolve your issues and answer your questions.
• Security Assurance: To detect and prevent suspicious activity.
• Platform Development: To conduct analytics and improve your experience.
• Legal Obligations: To meet the requirements of government or regulatory authorities.
• Promotional Communications: To send you offers and updates with your consent.

3 Data Storage & Protection

Ada77 uses industry-leading security technology to protect your personal data. We maintain multiple layers of protection to safeguard your privacy.

• 256-bit SSL Encryption: All data transfers occur through encrypted channels.
• Firewall Protection: Advanced firewall systems to block unauthorized access.
• Two-Factor Authentication (2FA): An extra layer of security when accessing your account.
• Encrypted Database: All stored data is kept in encrypted form.
• Regular Security Audits: Regular security reviews conducted by third-party experts.

Your data is not retained beyond what is necessary. After account closure, certain information may be kept for a defined period to meet legal and regulatory obligations, then securely deleted.

4 Sharing Information with Third Parties

Ada77 does not sell your personal information. However, limited data may be shared with trusted partners as needed to operate our services.

• Payment Processor: To process transactions with payment providers such as bKash, Nagad, and Rocket.
• Identity Verification Service: With authorized verification agencies for the KYC process.
• Legal Authorities: To comply with court orders or government directives.
• Technology Service Providers: Cloud and IT service providers supporting platform operations.

5 Cookies & Tracking Technologies

The ada77 website and app use cookies to enhance your experience. Cookies are small text files stored on your device.

The Types of Cookies We Use:

• Essential Cookies: Required for login sessions and core platform functionality — these cannot be disabled.
• Performance Cookies: To monitor site speed and performance.
• Functional Cookies: To remember your preferences such as language and theme.
• Analytics Cookies: To understand user behavior — with your consent.

You can disable non-essential cookies at any time through your browser settings. Please note that doing so may limit some platform features.

6 Your Rights

Under ada77's privacy policy, you have specific rights over your own data. You can exercise these rights at any time.

• Right to Access Information: You can find out what information we hold about you.
• Right to Correct Information: You may request updates to any incorrect or outdated information.
• Right to Delete Information: You may request deletion of your information under certain conditions.
• Right to Restrict Processing: In certain cases, you can request that the use of your information be restricted.
• Right to Withdraw Consent: You can opt out of marketing communications at any time.
• Right to Data Portability: You can request your data in a structured, portable format.

To exercise any of these rights, contact our support team. We typically respond within 30 business days.

7 Children's Privacy

Ada77 is strictly an adults-only platform (18 and above). We do not knowingly collect personal information from anyone under the age of 18.

• Age verification is mandatory at the time of registration.
• If we become aware that a minor's information has been collected, the account will be immediately suspended and the data deleted.
• Parents can contact support if they believe their child's information is on ada77.

8 International Data Transfers

Ada77 is an international platform. In some cases, your data may be stored or processed on servers outside Bangladesh.

• All international data transfers comply with international data protection standards.
• Adequate safeguards are ensured for any country to which data is transferred.
• Our server providers hold ISO 27001 and equivalent security certifications.

9 Policy Changes

Ada77 may update this privacy policy from time to time. You will be notified of any significant changes via notification or email.

• The effective date of any change will always be displayed at the top of the page.
• For major changes, you will be notified at least 14 days before they take effect.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

10 Contact

If you have any questions or concerns about this privacy policy, please get in touch. Our data protection team is ready to address all your queries.

• Email: [email protected]
• Support Chat: Use the platform's live chat option
• Response Time: Typically within 24–48 hours